Electric multiple unit trains are operated by Transdev under the Metlink brand through this station in both directions to Johnsonville (to the north) and Wellington (to the south).

[2] Patronage of the station was light in its early years, not becoming popular until housing in the area was well developed.

[3] Trains run in both directions through this station, departing at half-hourly intervals, supplemented by a 13/13/26 schedule at peak times on weekdays.

This station has a single side platform, passenger shelter, and commuter car park.

In 2019/20 the GWRC planned to "renew" the Crofton Downs railway station.