Cultural divide

Commonly, ignorance of the cultural differences such as social norms and taboos may lead to communication failure within the organization.

Perceptions about an out-group or of a different culture may tend to be perpetuated and reinforced by the media or long-standing notions of stereotypes.

As a result of using schemas to simplify the world as we look at it, we rely on a set of well-established stereotypes available in our own culture to define and view the out-group.

For example, the cultural disconnect and misunderstandings between USA and the Arab countries has been attributed to the spread of superficial information that "serve to promote self-interests and perpetuate reckless acts of individuals, misguided official policies and irresponsible public narratives, all colored by self-righteousness and hypocrisy".

Hence, groups that are already culturally divided will tend to remain that way as the effect of normative social influence is self-perpetuating.

Being aware of cultural boundaries when dealing with others is important to avoid accidentally offending the other party and turning the difference into a divide.

Improving one's openness requires both humility when learning from others and inquisitiveness in actively pursuing opportunities to develop one's cultural awareness.