[3] Jones' research and teaching interests focused on the strategies technical professionals use in their workplace communications, particularly their language and style choices.
He also played an important role in the planning and development of the Texts and Technology PhD program in the College of Arts and Humanities at the university.
The first classes for the doctoral program were offered in the fall of 2001 with the first graduates defending their dissertations in the spring of 2004.
He was also recognized for his contributions to the field by STC, receiving the Jay R. Gould Award for Excellence in Teaching Technical Communication in 1998, becoming a Fellow in 2000, and receiving three major awards from Florida STC, the local chapter.
[4] Also, in 2003 the IEEE Professional Communication Society presented him the Ronald S. Blicq Award, “To recognize distinguished contributions to technical communication education.”[5] Jones also spent four years (1979–1983) teaching technical communication at Embry–Riddle Aeronautical University, Daytona Beach before joining the UCF faculty, and he worked as a consultant for numerous companies, including AT&T, IBM, Westinghouse Licensing Corporation and Lockheed Martin.