Upon running into the star-struck Jack (Reuben Milner), Dion openly discriminates against him for his sexuality, and flirts with Sass Warner (Lucy Lovegrove).
Zoe is hired as a PA after Leanne was recovering from a broken wrist and Sass Warner moves to Italy to take care of Hawks.
Zoe and Kate also found out that Nicole Miller has been their half-sister all along when Neville Carlson, their father, finds Leanne and tries to reconcile.
Dylan is chastised by his sister-in-law Kylie Brown (Kerry-Lee Dewing) as well as hospital CEO Chris Warner (Michael Galvin) over paying for a poor patient's medical bills with his own money.
Dylan begins to spend his insurance pay-out while showing a strange lack of grief towards the death of his wife, arousing suspicion from Frank.
Dylan then begins to manipulate promiscuous nurse Dawn Robinson (Rebekah Palmer) into sleeping with him and then to dump her boyfriend Ali Karim (Tane Williams-Accra).
Becky first appeared at a hen's night in the IV Bar, engaging in a slanging contest with and then eventually ending up in bed with police officer Curtis Hannah (Jayden Daniels).
[4] Tank is Curtis Hannah's (Jayden Daniels) trainer from Ferndale Police, and Becky Reid's (Awhimai Fraser) husband.
Te Rongopai is appointed as the acting CEO of Shortland Street in the absence of Chris Warner (Michael Galvin) by the DHB, to the annoyance of Drew McCaskill (Ben Barrington).
Te Rongopai begins to reverse decisions she believes have been done as results of white privilege and nepotism, such as terminating the employment of Chris's son Frank Warner (Luke Patrick) while favouring Māori members of staff.
Upon Chris's return, Te Rongopai remains a permanent second-in-charge of Shortland Street Hospital as Chief Operating Officer.
Taking charge of the hospital again in Chris' absence, Te Rongopai gets into a relationship with Dr Boyd Rolleston (Sam Bunkall), but it does not last long when she briefly gets back with Pita to keep Rangimarie happy.
Professionally, due to her manipulating the donor's list to use Kawe's deceased heart to save Esther Samuels, she is stood down from holding high managerial and clinical positions, and can only work as an administrative advisor.
In 2019, when Chris being injured in a plane accident, Te Rongopai resumes her role as acting CEO, where she meets Hawks Logan for the first time.
Despite this, TK decides not to return to dating Te Rongopai, and she becomes determined to investigate the rumour that he killed Hayden to save Kylie.
Pita first appears accompanying his wife Te Rongopai (Kim Garrett) to the housewarming party of Drew McCaskill (Ben Barrington) and Harper Whitley (Ria Vandervis).
He is first introduced as an ambulance recruit who advises Ali Karmin to stay away from Dawn Robinson, explaining that he is a single man who had been hurt by former partners before, which made him extremely cynical and sceptical towards love and romance.
He breaks into her house on 3 August, the same day that an unknown assailant stole oxycodone from the hospital, then knocked Dawn out cold after she tried to make a failed citizen's arrest.
[5] Admitted to the hospital for a series of recurring health problems, Ian was revealed as Nurse Becky Reid's (Awhimai Fraser) former father-in-law, father of Policeman Tank (Jack Barry).
Ian had been in the Police force but retired due to regrets over his handling of former criminal Curtis Hannah's (Jayden Daniels) attempted arson of Chris Warner's house.
Desperate to reconcile Becky with Tank, Ian proved a favourite patient amongst the hospital staff albeit concerned some with his sometimes manipulative manner.
Several staff were targeted by the Beechwood Beast including rapes of Health Care Assistant Clare Sullivan (Becky Button) and Zoe Carlson (Holly Shervey) that resulted in a miscarriage, a sexual assault on Kate Hannah (Laurel Devenie), and attempted attacks on Nicole Miller (Sally Martin) and Dawn Robinson (Rebekah Palmer).
Following a powercut in the hospital, nurses were shocked to discover he had been stabbed to death in his ward with several staff members coming under suspicion of his murder.
Kylie (Kerry-Lee Dewing) initially was the lead suspect, though it soon was revealed that one of Ian's victims Clare had seized the opportunity and killed him.
Kawe first arrives as the owner of a coffee cart that causes Drew McCaskill's (Ben Barrington) cafe to lose business.
It is revealed that Kawe is the nephew of Te Rongopai (Kim Garrett) and Pita Rameka (Jamie MacCaskill) and was hired due to his familial connections within the hospital.
Upon reaching an agreement with Drew to teach the cafeteria and IV Bar staff how to make superior coffee, Kawe clashes with Esther's abusive husband, Finn Warner (Lukas Whiting).
Lincoln makes his first appearance naked in the men's changing rooms at the hospital, introducing himself to a shocked Jack Hannah (Reuben Milner).
Lincoln leaves Ferndale after the death of his new-born daughter (with Nicole after a one-night stand), and breaks up with Jack after confessing his relapse back into drugs and sleeping with Charlie.
"[7] O'Kane was forced to shave off his beard to play Daniel, as the crew were unable to find another person with the right colouring or stubble to fill in for his shoulders and neck.