Jones was born and raised in Breightmet in Bolton, Greater Manchester,[1] where his mother runs a hairdressing business.

[5] Jones met Fletcher when he auditioned for the "boy band" V (he mistakenly perceived V as similar in style to the future Busted).

The two conversed and discovered common interests, leading to a songwriting session between Fletcher, Jones and Busted's James Bourne.

[7] Drummer Judd and bassist Poynter were subsequently recruited through an advertisement placed by Fletcher and Jones in NME magazine.

Jones also takes the role of lead guitarist in most performances, with Fletcher playing rhythm guitar.

As a side project, Jones works on remixes for his band's songs, including "Party Girl" or "Nowhere Left to Run", and "Take Me There".

From 2017 to 2023, Jones was featured as a coach on the children's singing competition The Voice Kids UK, winning the 2019 series with his artist Sam Wilkinson.

[19] As of 2024, Jones is currently featured as a coach on the thirteenth series of The Voice UK with Tom Fletcher in a duo chair.

He married model and former Miss England, Georgia Horsley on 2 August 2014 in Malton, North Yorkshire.