The Dell Venue Pro, codenamed Lightning, was a smartphone running the Windows Phone operating system.

The launch of the phone suffered multiple setbacks, due to many technical and logistics issues, with poor communication between Dell and its customers.

However, the Estimated Delivery Date of the orders were not updated until a couple days later, causing confusion amongst anticipating customers.

[13] The first batch of Dell Venue Pro phones to be manufactured suffered a bug which prevented them from logging onto secure Wi-Fi networks.

Dell urged users with buggy phones to return them to the place of purchase and receive replacement handsets.

[14] In addition, even after the full launch of the Venue Pro, there have been reports of WiFi crashing the phone while downloading or using the data connection in some way.