It is tasked with raising public awareness and support of the work of the United Nations through strategic communications campaigns, media and relationships with civil society groups.

[2] The mission of the Department is "communicating the ideals and work of the United Nations to the world; to interacting and partnering with diverse audiences; and to building support for peace, development and human rights for all.

"[3] In 2018, Jan Kickert, Permanent Representative of Austria to the UN, was Chairman of the United Nations Committee on Information, a subsidiary body of the United Nations General Assembly established to deal with questions relating to public information.

[8] The Outreach Division works to foster global dialogue between academia, civil society, the entertainment industry, educators and students to encourage support for the goals of the United Nations.

[9] This Division serves the broadest audience through: The United Nations Development Business (UNDB) was launched in 1978 as a news source for information about procurements.