[1] DGI is one of the property and casualty leaders in Canada,[2] and in 2014, Desjardins General Insurance ranked third for customer satisfaction in Quebec.

It is considered to be "one of the most controversial developments to hit the industry",[6] because it affected not only the Desjardins Group, but also the traditional brokerage network territory.

[7] In 2014, Desjardins Group acquired the Canadian operations of State Farm to become the second-largest property and casualty insurer in Canada.

"It prides itself on high customer satisfaction, with 96% of respondents saying they are satisfied after making a claim and 95% of insurance holders renewing their policies each year.

[13] On May 2, 1986, The Personal (then called The Security), was reaching an agreement with the Centrale de l'enseignement du Québec (CEQ), who were looking for a group insurance.