She holds the Wilson Distinguished Professor chair at the School of Information and Library Science at the University of North Carolina at Chapel Hill.
[1] She served as professor and director of The School of Information Sciences and then as Vice Provost of Faculty Affairs at the University of Tennessee-Knoxville.
[2] Kelly's work is strongly user-oriented, with human behavior and interaction at the center of her research.
[2] Other contributions made by Kelly include user modeling using implicit indicators of relevance, interface development and analysis for enhanced user interest and interaction, and new methodologies for designing and evaluating interactive retrieval systems.
[3] She was the recipient of the 2012 Karen Spärck-Jones Award in recognition of her work on information seeking behaviors and analysis.