The foundation sent goods to centers in California, Houston, Knoxville, and Kansas City including spring water, men's shirts, bananas, paper towels and work gloves.
[7] The investigative report further highlighted that the few material products or goods given to veterans groups were items such as football pants, chef jackets and thousands of Coconuts M&M's.
[7] According to the Disabled Veterans National Foundation, in March 2010, the board of directors commissioned Professor Richard Harold Steinberg to do an analysis to determine whether their approach was working, after an initial investigation by CNN.
[9][10] As of 2019, the Disabled Veterans National Foundation has not responded to written Better Business Bureau requests for accountability information beyond that typically included in financial statements and government filings, in order to demonstrate transparency and strengthen public trust in the charitable sector.
The institute found that the Disabled Veterans National Foundation has obscene fundraising costs, needing up to 98 cents to raise every dollar.
The settlement included fines that the state attorney general called the "largest amount of financial relief ever obtained for deceptive charitable fundraising," and was widely covered in the news media.