The station is the northern terminus of the Blue Line[1] and the main transfer point for Eastern Pilot GoLink, a microtransit service that serves Rowlett and southeastern Garland.

[9] In 1997, DART announced the construction of a dedicated park-and-ride lot in downtown Rowlett,[10] which would allow for more streamlined bus routes.

[3] The opening of the facility coincided with the introduction of DART On-Call, a demand-response service for Rowlett neighborhoods east of the lot.

On September 30, 2016, Hunt County-based transit service The Connection announced the creation of a shuttle route between the station and Greenville.

Certain segments of the lot are reserved on weekdays for drivers with a free permit indicating that they are a resident of one of DART's 14 member cities.