In July 2002, the company started providing IP-telephone service in Perm and left the main regional operator Opened JSC Uralsvyazinform behind.

In the cities of the project, ER-Telecom creates multiservice cable network of the same name as a platform for rendering all of the telecommunication services possible nowadays.

ER-Telecom provides new possibilities for municipalities to realise social projects on the base of "Universal City Telecommunication Network" (UCTN) (connected with the safety, medicine services for the citizens, housing and communal services, penetration of info communications in different spheres of social life).

Nowadays the company develops telecommunication projects in 17 Russian cities: Saint-Petersburg, Perm, Chelyabinsk, Izhevsk, Kazan, Kirov, Naberezhnye Chelny, Nizhnekamsk, Nizhniy Novgorod, Novosibirsk, Omsk, Orenburg, Penza, Samara, Tyumen, Volgograd, Volzhsky and Yoshkar-Ola.

In January 2022 "M-Kom" Ltd, JV of ER-Telecom (75%) and Rostec (25%) founded in September 2021, bought 75% minus one share of "AKADO Holding".