Reduced-fare and zero-fare versions of the Easy Card are available for eligible customers, including seniors and individuals with disabilities.

The Easy Card technology was developed by Cubic Transportation Systems, replacing paper tickets and tokens on Metrobus, Metrorail, and Tri-Rail services.

Discounted monthly passes are also available for employees of participating employers, and students of most South Florida universities.

To ride Metrorail and Tri-Rail, passengers must tap their Easy Card when entering and exiting the system.

Transfers between Tri-Rail, Metrorail, and Metrobus services are automatically calculated, including any applicable fare difference.

[10]: 3-38 The new fare system, branded as the EASY Card, was launched in October 2009, following an extensive marketing campaign in English, Spanish, and Haitian Creole.

[1] On Metrobus, cash payments remained an option, but the Easy Card quickly became popular among bus passengers.

[12]: 55  The popularity of the new fare payment system was accompanied by criticism, as The Miami Times highlighted the limited number of locations that sold cards, and raised concerns about the privacy of passengers' data.

In 2016, MDT approved a $33 million contract with Cubic to operate the system for another 10 years, and upgrade it for contactless credit card payments.