The Eilendorf Bahnhof bus stop of Aachener Straßenbahn und Energieversorgungs-AG, the Aachen municipal bus company, lies to the west, about 200 metres (656 ft 2 in) from the platforms.

There is a waiting room, a ticket machine and a one-line, digital passenger information system on every platform.

The tracks cannot be crossed at the station itself, so passengers must use a bridge to the west or an underpass to the east.

[10] With the building of a siding to a neighbouring sawmill, Eilendorf halt was redesignated as a station.

[11][12] In the meantime, passenger services were discontinued at Eilendorf station, but they resumed in 1897.

[10] Eilendorf station received its current form during the electrification of the Cologne–Aachen line, which took place from 1963 to 1966.