Stokoe collected video recordings of university tutorials, and conducted conversation analyses of the way students produced on-task talk and managed topics,[5] as well as academic identity[6] and the relevance of gender to interaction.

Stokoe's research is in conversation analysis, focused on understanding how social interaction works in settings from first dates[9] to medicine[10] and healthcare;[11] from mediation[12] to police crisis negotiation[13] and emergency service calls,[14] and from sales encounters[15] to interaction in “SaaS” (Software as a Service) platforms and conversational user interfaces.

[17] It examined ‘isms’[18] and the incredibly subtle as well as blatant ways in which power, prejudice, and inclusion/exclusion are made manifest in the details of social interaction.

She is currently a co-investigator on the Economic and Social Research Council-funded Centre for Early Mathematics Learning (2022–2027) led by Professor Camilla Gilmore.

Stokoe developed CARM as a challenge or corrective to other kinds of communication training including role-play and simulation.