The system is a highly sought after workplace for new EMTs and paramedics because of the sheer number and vastly different types of calls, creating a good place to learn as a new medic.
However, the turnover rate is above industry standards because the call volume is so high, creating very strong emotional and physical stressors.
The average longevity of full time workers is about 5 years before they move to either a much slower system or onto an air service or a hospital/clinic setting where there are less stressful environments.
Despite the stress and business many providers decide to work for EMSA due to multiple factors including: high industry reputation of EMSA, high performance system with progressive protocols to hone skills, and one of the highest pay rates in the country for non-fire based EMS.
It is the Authority's charged duty to ensure that the cities served receive the highest quality of emergency medical service at the best possible price.