Voya began as ING U.S., the United States operating subsidiary of ING Group, which was spun off in 2013 and established independent financial backing through an initial public offering.

[2] In April 2014, the company rebranded itself as Voya Financial.

Voya Financial returned to the Fortune 500 list in 2024, coming in at #487 with $7.3 billion in revenue.

[4] The company's main center for broker-dealer (the ING Financial Partners division)[2] and annuities businesses is located in Des Moines, Iowa.

[2][5] On July 31, 2017, Voya entered into an agreement with Cognizant to outsource a broad range of IT services, resulting in layoffs and jobs transferred to Cognizant.