[5] She studied drama at the Juilliard School in New York City, and began her acting career on stage, with roles in The Importance of Being Earnest, George the Fourth, and Steel Magnolias.

[6] From 2010 to 2012, Krakow had the recurring role of Specialist Tanya Gabriel in the Lifetime television drama series Army Wives, playing a medic in Afghanistan.

[6] In 2014, Krakow began starring as the lead character in the Hallmark Channel drama series When Calls the Heart, alongside Australian born actor Daniel Lissing.

[9] Adapted from the novels of Robin Jones Gunn, she starred alongside Niall Matter as Miranda Chester, a woman who visits a small Vermont town at Christmas time, looking for clues as to the identity of her father.

[11] Filming for the sequel, entitled Engaging Father Christmas, took place in Vancouver in June 2017,[12][13] with both Krakow and Matter reprising their roles.