Europe Direct

Advice and practical tips on rights entitled to Union citizens are provided.

[4] The customer service staff must be fluent in at least three languages and have a university degree.

Europe Direct support is available via telephone (free of charge within the EU and on a uniform number), e-mail or web-chat.

[5] The EU-wide network of 424 EUROPE DIRECT centres[6] (including 7 in Ireland, 3 in Malta and one in Curaçao (launched in May 2021) [2]) are open to the public.

The current generation of EUROPE DIRECT centres started its activities on 1 May 2021 and will continue until 2025.