[3] Evernote is used for creating and managing textual notes, with the ability to embed photos, audio, and saved web content.

Notes are stored in virtual "notebooks" which can be arranged hierarchically, and can be tagged, annotated, edited, searched, and exported.

[6] Where Evernote client software is not available, online account holders can access their note archives via a web interface or through a media device.

[8] As of February 2025[update], Evernote has a free plan of 50 notes (of a maximum size of 200 MB) and 1 notebook, syncing to 1 device.

Accounts on the Professional tier have a 20 GB upload limit per month, can export notes as PDF files, and can forward emails directly into Evernote,[9] which includes a 20% discount on Adobe Acrobat Standard.

[11] Evernote clients are available for Android, iOS (iPad, iPhone, and previously, iPod Touch), macOS, Microsoft Windows, and Web.

Everton Scannable is an iOS app[14] that captures content on paper quickly, transforming it into high-quality scans ready to save or share.

[24] The book-summarizing service Blinkist offers members the ability to synchronize their highlighted text passages to Evernote.

[27] In August 2012, Moleskine partnered with Evernote to produce a digital-friendly notebook with specially designed pages and stickers for smartphone syncing.

[32] Under this global deal, Telefónica users in Costa Rica, Guatemala, Panama, the UK, and Spain were also offered the promotion.

[52][53] Some users noted the new app was much slower than the previous Windows and iOS versions,[54] had many features removed, and did not work with some default keyboard layouts, including Turkish, Latvian, and Polish, due to a conflict of hardcoded key bindings.

In December 2023, Evernote reduced its free plan drastically (to a maximum of 50 editable notes), taking effect the same day.

[64] In August 2024, Evernote further reduced its free plan to allow only one connected device at a time, with a maximum of two "desyncs" per month.