[5] On supported operating systems, Evernote allows users to store and edit notes on their local machine,[6] using a SQLite database in Windows.

[8] Where Evernote client software is not available, online account holders can access their note archives via a web interface or through a media device.

Evernote does not support image or Image-PDF (this is locked behind a paid subscription) recognition and indexing will take place if the software is used entirely offline.

[10] As of February 2025[update], Evernote has a free plan of 50 notes (of a maximum size of 200 MB) and 1 notebook, syncing to 1 device.

Accounts on the Professional tier have a 20 GB upload limit per month, can export notes as PDF files, and can forward emails directly into Evernote,[11] with users enjoying a 20% discount on Adobe Acrobat Standard.

[13] Evernote clients are available for Android, iOS (iPad, iPhone, and previously, iPod Touch), macOS, Microsoft Windows, and Web.

Everton Scannable is an iOS app[16] that captures content on paper quickly, transforming it into high-quality scans ready to save or share.

[29] In August 2012, Moleskine partnered with Evernote to produce a digital-friendly notebook with specially designed pages and stickers for smartphone syncing.

[34] Under this global deal, Telefónica users in Costa Rica, Guatemala, Panama, the UK, and Spain were also offered the promotion.

[54][55] Some users noted the new app was much slower than the previous Windows and iOS versions,[56] had many features removed, and did not work with some default keyboard layouts, including Turkish, Latvian, and Polish, due to a conflict of hardcoded key bindings.

In December 2023, Evernote reduced its free plan drastically (to a maximum of 50 editable notes), taking effect the same day.

[65] This change and the lack of transition period have been considered unfavourable to long-term free users who have used Evernote for years.

[66] In August 2024, Evernote further reduced its free plan to allow only one connected device at a time, with a maximum of two "desyncs" per month.