Otherwise the vehicle itself was a modified conventional bus, with styling similar to contemporary trams and trolleybuses and a greater distance between axles to maximise the low-floor area for easily accessible seating.

In York, this initially involved purchase of cash fares from a self-service ticket machine or from a conductor, because the design of FTR allowed no contact between driver and passengers.

Following the cancellation of the Leeds Supertram project, the local passenger transport executive Metro suggested various bus rapid transit options as a replacement, one of which was an FTR service.

[4] The FTR buses were then refurbished, Wi-Fi installed, and given a new livery branded Hyperlink, ready for a new high-frequency service on route 72 connecting Leeds to Bradford.

The service began on 8 May 2006, after the city council had made significant and expensive alterations to the road layout to accommodate the new vehicles.

The use of bigger buses reflects growth in the number of people using the airport rail link, which has more than doubled since the Parkway station opened in 1999.

The fleet of Wright StreetCar articulated vehicles were removed from Swansea on 28 August 2015; First Cymru cited refurbishment costs as a key factor.

The next day the paper published a defence of the vehicles' teething problems by First York's commercial director, accompanied by another five hostile letters.