[8] In 2014, National Journal named Pollack one of the top 25 players in Congress, the Administration, and the lobbying community on Medicare prescription drug benefits.

[9] President Barack Obama credited Families USA with playing an instrumental role in promoting the enactment of the ACA and for the organization’s work in helping to implement and protect the historic health legislation.

[15] Isasi has testified before Congress on issues including health care costs, payment and delivery reform,[16] and healthcare coverage.

[17][18] On November 23, 2016, Vanity Fair reported that shortly after Donald Trump won the 2016 presidential election, Families USA held a conference call with organizations from around the country to discuss efforts to prevent the repeal of the Affordable Care Act, and formed the Protect Our Care coalition.

[22] The New York Times has described Families USA as a "nonpartisan consumer advocacy group" and[23] advocates for public policy[24] and research.