FileNet Corporation,[1] a company acquired by IBM, developed software to help enterprises manage their content and business processes.

He saw the potential of the new 2.6GB laserdiscs, compared to then current 150 MB disk drives, to hold data required by scanned images.

Smith's company designed and built their own 64 laserdisc jukebox (OSAR: Optical Storage and Retrieval), their own FileNet Distributed Operating System (FDOS), and their own servers, based on Motorola 68000 series processors with 8 to 32 MB of RAM.

In April 2002, FileNet acquired eGrail Corporation, a company based in Bethesda, MD, to add Web Content Management (WCM).

[4] In April 2003, FileNet added eForms capabilities to the Panagon and P8 products with the acquisition of long time form software vendor Shana Corporation of Edmonton, Canada.