The Firefly platform allows teachers, students and parents to publish and access information from anywhere with an internet connection.

[7] In 2010, students at Wellington College stranded due to ash cloud grounding thousands of flights were able to continue with their lessons via an e-learning platform provided by Firefly Learning.

[11] The cloud-based support platform used by Firefly allows teachers to set homework assignments, track students' progress, provide feedback and share learning resources, on it.

The platform has desktop and mobile apps, it also has its own API for education software providers allowing the users to plug in their content.

[1] On 23 March 2020, high demand from schools and pupils working remotely due to the COVID-19 pandemic resulted in a severe Firefly overload, with many users experiencing slowdowns or complete outages.