The company operates in six divisions: building products, distribution, concrete, residential and development, construction, and Australia.

[10] The New Zealand International Convention Centre fire occurred on 22nd of October 2019 when cardboard below the roofing cap sheet began smoldering after being ignited by a worker's blowtorch.

[13] On 20 May, Fletcher Building announced its intention to lay off about 1000 staff in New Zealand, or approximately 10 percent of its workforce, as a result of the COVID-19 pandemic.

[14] On 11 August, it was reported that Fletcher Building was expecting a loss of NZ$196 million for the year to June 2020 as a result of the COVID-19 pandemic.

[20] On 10 June, social housing provider Simplicity Living cancelled its contract with Fletcher citing supply delays and opted to import plasterboard from Thailand.

[21][22] On 13 June, Simplicity Living and the Shareholders Association met with Fletcher Building to discuss the gib plasterboard shortage.

Simplicity chief executive Sam Stubbs criticised Fletcher's leadership for their perceived lack of accountability, questioning their attribution for the plasterboard supply shortage to COVID-19 lockdown restrictions between 2020 and 2021.

[25][26] On 21 June, Building and Construction Minister Megan Woods established a ministerial taskforce to investigate ways of easing the national gib board shortage, including obtaining alternative plasterboard supplies.