[5] Citing complaints that FlipKey would not guarantee functional amenities in its rental sites, in 2016 Better Business Bureau gave the company an F rating.
[11] At first Flipkey sold subscriptions to homeowners,[12] operating from offices on Lincoln Street in Boston.
[14][15] In 2014, FlipKey moved its offices to Causeway Street in Boston, which was also expected to house another Tripadvisor subsidiary, Smarter Travel.
[13] That year Flipkey created a virtual tour of Boston for its website, to promote its property listings there.
[16] In 2015, FlipKey updated its technology platform, resulting in complaints from some large property managers that they were being overcharged.