The investigation inquired into FMU's "advertising, marketing and business practices related to the sale of educational services to Florida Residents.
[2] It indicated that FMU would "modify" its pre-enrollment documents to include "Clear and Conspicuous" language regarding credit transfer, its refund policy, and its tuition costs, among other stipulations that, in part, serve to "better train" its teaching personnel to meet certain student needs.
The Assurance of Voluntary Compliance found that FMU/Everest participates in the Florida Statewide Course Numbering System to facilitate the transfer of eligible credits to other institutions.
"[4][5] "According to (California Attorney General) Harris' complaint, CCI's predatory marketing efforts specifically target vulnerable, low-income job seekers and single parents who have annual incomes near the federal poverty line.
In internal company documents obtained by the Department of Justice, CCI describes its target demographic as 'isolated,' 'impatient,' individuals with 'low self-esteem,' who have 'few people in their lives who care about them' and who are 'stuck' and 'unable to see and plan well for future.'
[11] Their program offerings were limited to associate degrees and career diplomas in Health Care, Trades, Technical, and Business areas.
However, in 2016 the United States Secretary of Education denied ACICS's accrediting status for failing to meet 21 recognition criteria.