[3][4][5][6] The company positions itself as a proponent of the right-to-repair movement,[7][8][1] and their laptops are designed to be easy to disassemble, with replaceable parts.

[10][11] YouTuber Linus Sebastian invested $225,000 in the company in September, 2021[12][13] after having previously commended the 11th Gen Intel Framework Laptop 13.

[14] In January 2022, the company raised an additional $18 million of financing in a series A round, led by Spark Capital.

[17][18][19] Framework works with an original design manufacturing (ODM) partner Compal Electronics to build its products.

[27][28][29][30][31] In March 2023, a third-generation laptop was announced, featuring 13th Gen Intel Core and Ryzen 7040 processors.

[34] The initial shipments of the AMD-based Framework laptops were delayed due to electrical and firmware related issues.

[52][53] The company modifies the UEFI source code they bought from Insyde Software to meet their specific firmware needs.

[62] The AMD Ryzen 7040U series option also showed additional battery life, better performance, less heat, and lower fan noise when idle, leading some to suggest that it rendered Intel models obselete.

[65][66] As most components in Framework products are designed to be reconfigurable, this table lists stock specifications available at the time of purchase.

As most components in Framework products are designed to be reconfigurable, this table lists stock specifications available at the time of purchase.

[82] The capabilities of the USB-C expansion card are contingent on the mainboard, as it "passes through the supported protocols on the processor directly.

These include, but are not limited to, replacement motherboards, batteries, entire screen assemblies, RAM, and storage drives.

The Marketplace also sells customization parts, including screen bezels, keyboard layouts, and expansion cards.

A logistics staffer mentioned Dimerco managing a complex e-commerce fulfillment process of Framework's highly customizable products from Taiwan.

[86][87][88][89] The company provides knowledge base articles, a community forum, QR codes on the products and parts, and an inquiry form.

[2] In December 2021, the company announced that they chose the additional supported countries UK, Germany, and France based on both the number of people who registered interest through the region selection page and on logistical complexity.

"[146] The Ryzen-based Framework laptop had some initial issues with Linux support, but were later fixed with a firmware update delivered through LVFS.

[11] In October 2021 interviews, the company said "The core problem is the idea that consumer electronics are disposable,"[151] and "Right to repair is incredibly important.