Frederick Irving Herzberg (April 18, 1923 – January 19, 2000[1]) was an American psychologist who became one of the most influential names in business management.
During his military service Herzberg was involved in the relocation of internees from the Dachau Concentration Camp after its liberation.
He then decided to move to the University of Pittsburgh where he earned a master's degree in science and public health.
Prior to his move to Utah, Herzberg was professor of management at Case Western Reserve University, where he established the Department of Industrial Mental Health.
Herzberg's papers, covering his work from the 1950s to the 1990s, are held in the special collections archive at the University of Utah.
Herzberg's theory challenged the assumption that "dissatisfaction was a result of an absence of factors giving rise to satisfaction".
[8] The hygiene factors (or dissatisfaction-avoidance), which are extrinsic to the job, are "company policy and administration, supervision, interpersonal relationships, working conditions, salary, status, and security".