FAQ

On ARPANET's SPACE mailing list, the presumption was that new users would download archived past messages through FTP.

In practice this rarely happened, and the users tended to post questions to the mailing list instead of searching its archives.

A series of different measures were set up by loosely affiliated groups of computer system administrators, from regularly posted messages to netlib-like query email daemons.

Posting frequency changed to monthly, and finally weekly and daily across a variety of mailing lists and newsgroups.

Embedded links to FAQ pages have become commonplace in website navigation bars, bodies, or footers.

The FAQ page is an important consideration in web design, in order to achieve several goals of customer service and search engine optimization (SEO), including Some content providers discourage the use of FAQs in place of restructuring content under logical headings.