Friedrich Glasl's model of conflict escalation

The model has nine stages – in contrast to the earlier model of Kurt R. Spillmann,[2] which describes five distinct stages of escalation.

Glasl represents "escalation in his nine stage model not as an ascent to higher and higher stages of escalation, but as a descent to deeper and deeper, more primitive and more inhuman forms of dispute... [which] inevitably leads into regions that evoke great 'inhuman energies' which are not ultimately amenable to human control or restraint.

The model describes how two parties in a conflict behave.

Solutions leading to de-escalation are not immediately apparent in this model,[4] particularly when it appears to both conflict parties impossible to reverse the situation (e.g. an aggressive act on the territory of a state, separation of a common child from the other parent, withdrawal of nationality by a state, mass redundancy to improve shareholder value), or when one party selects conflict escalation as a strategic ploy.

To achieve de-escalation Glasl assigns the following strategic models to the different stages of escalation: The ability to recognise and eliminate conflict-nourishing forces in a culturally neutral and non-judgemental fashion in order to de-escalate a conflict is highly advantageous in particular for managers, consultants and social workers.

The nine stages of conflict escalation