"[2] Fung Wah used a fleet of over two dozen buses to operate hourly scheduled service between South Station in Boston and Chinatown in Manhattan.

Before founding the company, Liang had worked as a driver for Four Seas, a local dollar van service that shuttled Chinese garment and restaurant workers from Sunset Park in Brooklyn to Chinatown in Manhattan.

[6] In 1997, Liang borrowed $60,000 and bought four vans[7] at the request of customers who wanted to visit their children in college in Boston,[5] and gradually grew to being a low cost intercity transit provider.

[11] On June 15, 2009, Fung Wah expanded service to Rhode Island at the Kennedy Plaza bus terminal[12] in downtown Providence, but discontinued this route in 2010.

[citation needed] In February 2013, an investigative report broadcast on WBZ-TV Boston found cracked frames on Fung Wah buses.

[21] Alternatives, such as Alewife station at the northern terminus of the Red Line subway in Cambridge, were reportedly given as an option but deemed too far away from its traditional operating location near Chinatown in Boston.

[24] In January 2004, due to the company's policy barring pets from buses, the Fung Wah Bus Company refused to sell tickets to a blind couple traveling with a guide dog, even when informed by the couple—and later by police responding to a disturbance call—that the couple had the right to board the bus with a service animal.

[38][39] In conjunction with the Massachusetts Attorney General, the couple later filed a discrimination lawsuit against the company, which was allowable per the Attorney General's office: "Massachusetts law prohibits discrimination against blind persons and requires businesses to allow service animals in their establishments even when there is an existing “no pet” policy, as long as the animal is controlled and does not otherwise pose an undue burden.