[9] The book focuses on the norms, values, attitudes, and individual experiences related to the system-wide changes resulting from the expanding use of the Internet in the late 20th century.

[11] Surviving the New Economy[12] explores how employees of technology industries address their concerns about instability in the workplace via both traditional collective bargaining and through innovative action.

Neff and co-authors John Anman and Tris Carpenter draw upon case studies from the United States and abroad to examine how highly skilled workers are surviving in a global economy in which the rules have changed and how they are reshaping their workplaces in the process.

At the Oxford Internet Institute, Neff was the leader of a multinational comparative research project that studies the effects of the adoption of Artificial Intelligence across various industries.

As part of her science communication and policy outreach, she has served in an advisory capacity with paid talks, paid training or service on an advisory board or working group with the following organizations: DigiMed, LSE Configuring Light Project, Data & Society Research Institute, EU VIRT-EU Project, IAC, ING Bank, NSF Understanding Public Uses of Data and Dashboards Project, Northern Illinois University, Minderoo Foundation, Said School of Business Executive Education, Structure Tone, The Women's Forum for Economy & Society, University of Calgary Gairdner Lecture, Zinc VC.