Produced by Bambú Producciones [es],[3] the series was filmed at the Palacio de la Magdalena in Santander.

The working-class Julio Olmedo arrives at the luxurious Grand Hotel to visit his sister Cristina, who works there as a maid and who has recently been promoted to floor manager.

He soon finds an ally in Alicia Alarcón, one of the daughters of the hotel's owner Doña Teresa.

When he learns that she has been fired for theft and no one has any idea of her whereabouts, he joins the hotel as a waiter.

They also discover new secrets about Diego Murquía involving an identity document and a new enemy who sets off an explosion in the Gran Hotel.

[13] The rights to broadcast Grand Hotel were acquired in the United Kingdom by Sky Arts.

In Germany, the rights were acquired by Sony Entertainment Television [16] and on the free-TV-channel Disney Channel.

[21] In the United States, Grand Hotel premiered on VmeTV[22] on 31 October 2013 in its original language.