[1][2][3] His first employers were Urs Schwarzenbach and Major Christopher Hanbury on the Ben Alder estate, where he began working in private service in 1997.

[4] Based in Tetbury, Gloucestershire, Harrold now runs an etiquette and butler school.

In 2014, Harrold's company Nicholas Veitch Limited alongside Blenheim Palace founded The Royal School of Butlers.

Harrold first appeared regularly as the butler on the reality television programme Country House at Woburn Abbey between 2000 and 2003 whilst working for Robin Russell, 14th Duke of Bedford and his son Andrew Russell, 15th Duke of Bedford, and then in 2012 was part of the BBC Three series Be Your Own Boss.

Harrold had claimed that he had won the right to the trademark as part of a settlement when he left Royal service.