In 2018, Greyhound pulled out of Western Canada, preserving only domestic service in Ontario and Quebec, and trans-border routes to the United States.

Cross-border routes to the United States would from that point forward be operated by Greyhound Lines (USA).

[2][3] 1921: John Learmonth started a Nelson–Willow Point passenger and freight service in the West Kootenay region of southeastern BC.

[6][7] In a 1923 timetable, Old's Stage was the trading name,[8] which operated a 15-person jitney service, connected by a river crossing to the Procter steamboat landing.

[14] Serving the routes from Nelson were a 20-seat Pierce-Arrow bus named Marjorie to Trail, Muriel to Kaslo, and Patricia to Slocan City.

[15] 1929: Roosevelt (Speed) Olson formed Kootenay Valley Transportation Co. (KVT) to take over the three routes,[16] having bought the business the previous November.

[19] 1930: The shareholders formed Canadian Greyhound Coaches (CGC) in Alberta to create a route network within that province and to manage all existing operations.

Barney Olson founded Canadian Yelloway Lines to assume the Calgary–Edmonton route when Brewster Transport lost the franchise.

The Alberta and BC operations became connected by a through service, but passengers initially had to change buses at the Crowsnest Pass border.

The US military contracted CCG to provide a Dawson Creek–Whitehorse service along the new Alaska Highway during World War II.

[24] 1957: Greyhound Lines of Canada (GLC) was created as a public company to administer WCG and ECG operations.

GLC disposed of marginal feeder routes and focused on long haul services.

[26] 1995: A major restructuring placed the intercity bus operations under Greyhound Canada Transportation Co (GCT), 76 per cent publicly owned, while the tourism business became a wholly owned subsidiary of Dial Corp.[27] 1996: Greyhound Air began scheduled passenger flights with Boeing 727-200 jetliners on domestic routes in Canada in July 1996, suffered heavy losses, and ceased operations in September 1997.

Greyhound said it was losing $35,000 per day on routes in Northern British Columbia and in parts of Vancouver Island, and had lost $70 million in the six years prior to 2018[37] At the time, BC Bus North stepped in to provide services between Fort Nelson, Prince Rupert, Prince George, Fort St. John and Dawson Creek.

[41] From 2014 to 2017, ridership along that part of the route between Dawson Creek and Fort Nelson had dropped from 18,307 to 9,647 passengers.

[42] Greyhound Canada announced on July 9, 2018 that it was cancelling all services west of Sudbury, Ontario.

[32] Greyhound said that the decline in ridership was due to increased car ownership, subsidies to competing passenger carriers, competition from low-cost airlines and regulatory restrictions.

[2][45][46] Besides the pandemic, Greyhound also blamed ride sharing and subsidized competition from Via Rail for the shutdown,[47] which affected 400 employees.

Some of the buses feature wheelchair capability, leather seats, multimedia screens and on-board restrooms.

[50] A list of cities served by this service: In early decades, residents of rural communities visited the nearest post office, possibly miles away, to collect mail and packages.

Consequently, residents relied upon this affordable and reliable means for sending and receiving a range of smaller products.

[52] Over the years, several Greyhound buses were converted to combos, where the rear half of the bus carried freight.

The rear seats were removed, an extra freight door added, and the washroom relocated to the middle section.

A local GCX contractor might connect with the bus to collect or drop off items for that delivery area.

Beginning with the 1989 model year 102C3SS coaches, Greyhound Canada specified seven speed manual transmissions.