[1] In addition to its regular routes, First Student also provides special-needs transportation, field trip services, and charter bus rentals.

[2] In 1999, Ryder sold its school bus division to FirstGroup for $940 million, in order to focus on its truck leasing and rental business.

[4] FirstGroup, the parent company of First Student, announced that it would consider a sale of its North American school bus and transit divisions in December 2019.

These features include the EVIR Inspection System for verified pre-trip, post-trip and child-check inspections; the V2J Vehicle Diagnostic Device for tracking and managing assets and real-time transmission of vehicle subsystem data; and Ground Traffic Control, a Web-based data and fleet management application.

Due to the extremely low temperature (-26 degrees Celsius), and due to the failure of her dispatch to send replacement buses on the previous day, Lindon decided that "it wouldn’t be right" to leave children out in the cold and feared they might suffer frostbite, since many were not properly dressed for such cold weather.

Lindon defended her decision, stating that "I was not acting as a bus driver at that point but as a concerned parent...I saw these kids I’ve known since they were five.

"[14][15][16][17][18][19][20] When contacted by Licia Corbella of Postmedia News, the assistant location and safety manager, Mike Stiles, declined to comment and referred her to the First Student's Cincinnati headquarters, which did not return any calls for an inquiry.