There were services to Otley until 1965, when the Arthington to Menston line closed under the Beeching axe.

On Monday to Saturday evenings, services are hourly to/from both Leeds and Bradford Forster Square.

The station facilities were redeveloped in 2002 to give a new waiting room on platform two (for trains to Leeds and Bradford) and a waiting room and ticket office on platform one (for trains to Ilkley).

A small car park is accessible from Station Road and the station has cycle lockers situated on either platform with an additional cycle shelter outside the ticket office.

[3] The station is equipped with live information displays, there is a payphone on platform one and a help point outside the ticket office.