After teaching Latin in New Jersey, she started an acting career in New York, studying at the Gene Frankel Studio and performing in plays.
Her position brought her into working relationships with Japanese master practitioners, including the co-architect of the Toyota Production System, Shigeo Shingo; head of the Shingijutsu Consulting Group, Yoshiki Iwata; Sumitomo’s Ryuji Fukuda, as well as Seiichi Nakajima and Hiroyuki Hirano.
During this period, Galsworth led study missions to Japan and worked with Dr. Fukuda to develop his CEDAC methodology into a process that western companies could use.
Leaving Productivity, Galsworth formed Quality Methods International in order to specialize in the research, articulation, and deployment of workplace visuality as a single, sustainable improvement framework.
Since then, she has continued to focus on codifying a range of principles and practices, resulting in an array of methods called the technologies of the visual workplace.
Galsworth's contribution to the field of operational excellence is her discovery and codification of a concepts, principles, and methods that allow an organization to systematically convert to a fully-functional visual enterprise and create a workplace that speaks, whether in manufacturing, healthcare, or offices.