The station is operated by Merseytravel and is exclusively served by Northern Trains.

Halewood station is modern, having been opened in May 1988, built at a cost of £440,000.

There is a ticket office at street level, with inclined ramps leading to the platforms; these both have brick shelters.

[1] Services are roughly hourly in each direction (including Sundays), towards Hunts Cross and Liverpool Lime Street to the west and towards Hough Green and Warrington Central in the east.

[2] On Sundays, the service is hourly and extended through eastbound to Manchester Oxford Road.