The ticket office and main buildings are on the northbound platform, with a shelter on the opposite side.

[1] It was announced in February 2020 that the station would benefit from a £20 million grant towards accessibility improvements to the station and footbridge, including new lifts, accessible toilets and customer information screens.

[3] Originally train services on the line consisted of coaches hauled by steam powered locomotives.

Monday to Saturday, Prescot is served by trains every 30 minutes between Liverpool Lime Street and Wigan North Western, with some early evening peak period and late evening trains continuing to Preston or Blackpool North.

[4] On Sundays the service is hourly in each direction, with trains running through to Preston and Blackpool.