Train services are operated by Deutsche Bahn and Metronom with the rapid transit station (named just Harburg) being served by the Hamburg S-Bahn.

[3] The following services call at the station:[4] Lines S3 and S5, coming from the southwest of the city and Stade, continue via the Hauptbahnhof toward Pinneberg or Elbgaustraße in the northwest.

[5] A bus station served by several bus lines offering connections to places both inside and outside city boundaries is located in front of the railway station.

There are personnel at the station for ticket sales, information and also assistance for handicapped persons.

Lockers and safes, toilets, and SOS and information telephones are also provided.