The railway station is located in the quarter Wilhelmsburg in the Hamburg-Mitte borough of the Free and Hanseatic City of Hamburg, Germany.

[5] In connection with Hamburg IBA 2013 (Internationale Bauausstellung), the station was substantially renovated, with a new bridge, entrance and platform roof.

[6] The station is fully accessible for handicapped persons, because the highest step is 5 centimetres (2.0 in).

The trains run through central Hamburg and on to the towns of Pinneberg and Stade.

[9] There are no lockers and the station is unstaffed, but there are SOS and information telephones, ticket machines, toilets and a small shop.