[5][6] He studied at Carnegie Mellon University[6] and earned a Ph.D. in robotics from its School of Computer Science in 1996.
[8] In November 2019, it was reported by Mary Jo Foley in ZDNet that Shum was leaving Microsoft on 1 February 2020.
[10] In March 2023, Shum was appointed as the Council Chairman of Hong Kong University of Science and Technology.
He was also active in Image-based modeling and rendering,[13] which is an important field in realistic computer graphics.
[14] In recent years, since he worked on Bing he has been active in web search and data mining research.