There is local passenger service from Calle 7 Station in Hershey (near the maintenance facility) to San Antonio de Rio Blanco and Jaruco.

These are rarely used since 2000, but in the summer months, diesel hauled excursion trains run from Havana's La Coubre station to Playas del Este, a popular destination for city dwellers.

In March 2012 there were 4 daily trains between Caraballo, Hershey and Playas del Este, having to reverse at Guanabo Jct.

The branch to the Havana Club dark rum factory in Santa Cruz del Norte is no longer electrified and tank cars of molasses are delivered by diesel locomotives running out of Matanzas.

The line serves communities and regions roughly midway between the Carretera Central and coastal Via Blanca highways, between Havana and Matanzas.

A reactivation study published in 2024 estimated that regular connections every two hours could be worthwhile and that the vehicle technology would allow for this.