[1][2] In the show, Van Leeuwen visits those involved and he lets them tell their side of the story.
After that, he invites them to attend a dinner that is being prepared while they speak.
In the evening, a limousine drives to both parties to bring them to the restaurant.
Each party decides whether to accept or decline the invitation by entering the limousine or by letting it return without any passengers.
The show also offers mediation afterwards in case this is needed to work towards resolving the conflict.