A ticket office was built in 2007 and car parking provision has been expanded on several occasions.

Frequent direct bus services operate from Blackrod to Horwich town centre.

[2] Extra services operate from Horwich Parkway on Mondays to Saturdays in the rush hour, with two per day southbound to Manchester Airport in the morning and one in the evening northbound to Windermere.

The delayed electrification work on the Manchester to Preston line (running two years behind schedule) led to a temporary reduction in service frequency here from the start of the summer 2018 timetable, along with regular weekend engineering blockades and replacement buses in place of the scheduled train service.

[4] Prior to December 2022, 1 train per hour southbound terminated at Hazel Grove.