It was previously the site of a junction, with the East Norfolk Railway to County School diverging from the Norwich line a short distance north of the station; however the former line closed to all traffic in 1982 and was subsequently dismantled.

The station is managed by Greater Anglia, which also operates all passenger trains that call.

A nearby station named Wroxham is the southern terminus of the narrow gauge Bure Valley Railway, which runs to Aylsham on the trackbed of part of the former East Norfolk Railway route to County School.

All services at Hoveton & Wroxham are operated by Greater Anglia using Class 755 BMUs.

The typical service on all days of the week is one train per hour in each direction between Norwich and Sheringham via Cromer.