[8] Salvatore Maicki at The Fader thought the song had an "undeniably sticky hook" and noted the "sparse, rumbling production".
[9] Writing for Vulture, Hunter Harris pointed out the lyrical content to be "about love and loss, secrets and lies — basically a breakup" and questioned who the song could be about, with possibilities ranging from a fan to fellow singer Selena Gomez.
[10][11] Derrick Rossignol at Uproxx praised the song for being a "a dark and welcomed addition to the Billie Eilish-led pop landscape".
[12] The video shows Puth being surrounded by a love interest in various settings and also includes scenes of the singer driving in a red Jaguar F-type coupe.
[13] Kirsten Spruch at Billboard noted that in the video "Puth serves up plenty of somber glances", while Sofiana Ramli of NME described the visuals as "hypnotizing".